Welcome To Ennergi Technical Solutions

Ennergi Technical Solutions is a Information Technology support company which provides superb on-site technical help in the greater Washington, DC metropolitan region, including Northern Virgina and the 270 corridor. Ennergi specializes in IT support for consumers at their homes, as well as small businesses. We are a full service technical support company capable of handling any computer related problem within our target market.

Our technical support is performed on-site at the client's home or place of business. Our clients are kept updated and informed during the resolution process. We take our technical support a step beyond simply repairing the current problem at hand by offering advice to prevent future problems, how-tos and in-depth analysis, as well as free technical training for new applications and upgrades.

Ennergi Technical Solutions provides specialized technology support in the following areas. If you have a problem not related to one of the specialties below, please .

Desktop and Laptop Support

New Hardware Installation

Wireless Network Installation

PC and Network Security

Malware (virus and spyware) Support

Application Support

E-mail Client Configuration

Operating System Installation and Support

Printer Repair

Product Setup and Training (iPod, Digital Cameras)

Data Backups and Disaster Recovery

Audio and Video Equipment Installation

VPN and Remote Access

Custom PC Assembly

PC Optimization for Computer Gaming

Technical Training

Current Promotions

New customers receive a 20 percent discount for on-site home technical support. This discount does not apply to custom-built Ennergi PCs, support contracts or small business solutions.

With Ennergi Technical Solutions, technical support for your home computer or home office just got a lot more convenient. If you have a computer problem, why go through the trouble of taking your computer to a large department store or support center? We take the hassle out of technical support by coming to your home or place of business to resolve your computer problems, install new hardware, setup your wireless network or train you in the use of your computer and applications. If you prefer (or for more serious and time-consuming problems), we can bring your computer back to our command center for repairs as well. In all cases, we do the legwork.

When we come to your home or office for a service request, we will handle all of your technical problems, not just the one you contacted us about. If your computer is performing slowly, we will speed it up. If you are running an unsecured wireless network, we will secure it. If your computer has spyware, we will remove it. With Ennergi Technical Solutions, all of your computer problems can be taken care of without worrying about extra charges or multiple visits.

Our technicians are experienced in many technical areas, from computer hardware repair and upgrades to application support and network implementation. We can handle any home-based technical problem. Ennergi Technical Solutions is your one-stop support shop.

Ennergi Technical Solutions offers a superior level of technology support for our business clients at a modest rate. We support the technologies commonly used by small businesses, such as networking, security, E-mail systems, remote access, VoIP and videoconferencing for meetings. Ennergi Technical Solutions is a one-stop-shop for technology support and implementation for your small business, whether you sell products online from your home, meet with clients at your office or sell merchandise from a store front.

There are certain key technologies that are necessary for the function of any business. For example, company E-mail and file sharing are basic functions necessary for communicating with clients and inter-office between employees. Ennergi Technical Solutions can keep these systems functional while also providing basic support for client workstations, network printing, Internet access and more.

Ennergi technicians can redesign your company's network to be more efficient and cost effective, or implement a new network entirely. Wireless networks are an option as well, which are often more cost effective than standard wired networks while offering the same level of security. In all cases, Ennergi Technical Solutions can handle all of your small business technology support needs.

Extended discounted support contracts are available as well. Please contact for more information.

If you want a new PC that's fast, powerful, reliable and upgradeable, then look no further. At Ennergi Technical Solutions, you can purchase a computer with components and a price tag based on exactly what you need to use it for.

Our custom PCs are assembled at our command center and delivered to your home or office, where we install and test your new computer. With Ennergi Technical Solutions, you need not worry about damaging any equipment during setup, or about what plug goes where. We install your new system, free of charge.

Pricing and Assembly

Considering new computers can be built with many different components, it is not possible to offer a flat price for every new system. Instead, we work on a by quote basis for custom PC assembly. Please Ennergi Technical Solutions with your inquiry and we will respond with a questionnaire to best formulate an accurate quote. Once we know exactly what you need out of your new PC, we will give you choices as to what type and brand of components you would like included. Once we have a list of components, next comes the assembly, thorough testing and installation of your new PC by an Ennergi technician. Our PCs are a leap ahead of factory assembled big-brand computers in reliability and performance.

Warranty and Service Discount

Ennergi-built PCs include name brand components, which carry their own manufacturer's warranty (usually 3 years). In addition, Ennergi Technical Solutions guarantees a 30% discount on all in home or office visits for one year from the date of purchase when dealing with issues related to your computer built by Ennergi Technical Solutions.

What is your target market?

Ennergi Technical Solutions specializes in technical support for consumers and the small business. We are not a large corporation with an abundance of employees or overhead and thefore we are able to offer our home based and small business clients the personal attention, the expert support and the low rates they desire.

What makes Ennergi Technical Solutions unique? Why should I do business with your company?

Our focus is on personal attention and expert technical support. Customer satisfaction is our goal. We understand that home based consumers and small business owners require a different dynamic from a technical support company than a large corporation would. Therefore, we tailor our solutions to our target market, offering professional and personable in-person technical support with a focus on customer satisfaction. We understand that our clients do not have large budgets to spend on technical help and therefore our rates are lower to reflect the market we specialize in.

In Home Support
$35 service fee per incident
$75 per hour

Small Business Support
$50 service fee per incident
$145 per hour

Off Site Repairs and Builds*
$65 per hour

One hour minimum per call. Billed by the half-hour.

*This refers to work performed at the Ennergi Technical Solutions home office, rather than at a client's location.

We understand that consumers and small businesses have limited funds to spend on technical support. Our rates are therefore competitive to accommodate the non-corporate market we specialize in. Fees are broken down into two groups - in home support and small business support. This is necessary due to the nature of the technical problems associated with home computers versus small business networks and workstations.

Our rates are charged by the hour, not by the task. We feel it is confusing for the consumer to see a long list of charges for one technician visit, which invariably adds up to be more money than a standard base hourly rate. When you are visited by an Ennergi technician, any problem or question you have can be addressed on the spot for one low, base rate.

Invoicing and Information

For your convenience, billing is accepted either while the technician is on-site, electronically by E-mail (with credit card payment available) or through a mailed invoice. We accept checks and major credit cards. New clients will be supplied with a username, password and URL where they can go to pay an invoice and obtain useful information about their Ennergi Technical Solutions account.

Contact Ennergi Technical Solutions

Ennergi Technical Solutions
Headquarters in Rockville, Maryland

Phone
240.477.3802

E-mail

Connect Online
Google Talk: moretech01
AIM: moretech01
Yahoo: ennergidsk

To submit a request for technical support or to request a quote for a custom Ennergi PC, please complete the contact form below, or E-mail with as much information as possible regarding your problem. Please complete all fields below accurately. Ennergi Technical Solutions values your privacy and therefore your personal information will never be shared.

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